Kelvin Bowoto
MTN Nigeria has blamed the recent network outage suffered by its users nationwide on several fibre cuts.
Recall that MTN users were unable to make calls or use their data on Wednesday, February 28th, 2024.
According to the firm, the incident began at approximately 1:39 PM on Wednesday, February 28.
MTN Nigeria responded via X, blaming the network outage on several fibre cuts while assuring that its engineers are working tirelessly to restore normal services.
The statement reads: “Dear Customer, you have been experiencing difficulty connecting to the network due to a major service outage caused by several fibre cuts, disrupting phone and data services.
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“Our engineers are working hard to remedy this, and services are slowly being restored in some regions.
“We apologize for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible.”
Also, Funso Aina, senior manager of external relations at MTN Nigeria, stated, “Our customers have been experiencing difficulty connecting to the network due to a massive service outage caused by several fibre cuts, disrupting voice and data services.
According to the Nigerian Communications Commission, MTN’s mobile subscriptions increased to 87.04 million.
Techrectory with Agency Report.
