Kelvin Bowoto
A 2020 deal between ride-hailing firms and the Lagos state government to exchange customer data is now the source of a potential conflict between the government and Uber. While competitor Bolt has agreed to the terms, Uber is hesitating, according to someone familiar with the situation.
As part of ride-hailing laws implemented in 2020, the Lagos State government requested backend access to user trips and location data for planning, income, and security.
However, two weeks ago, the government began requesting real-time trip details from ride-hailing businesses, threatening to fine anyone who failed to comply.
A person familiar with the case was concerned that the commissioner of transportation had asked for real-time data sharing when the ride-hailing firm already shared the data on a daily basis.
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The government’s stance has remained consistent: it wants to be able to identify both drivers and riders and protect users in an emergency.
However, the source noted that providing the government with this kind of access to data exposes customers to surveillance and may expose the corporation to legal action.
Uber did not reply to a request for a comment.
“The goal should be to achieve a responsible data-sharing framework that leverages data for the public good, such as improving transportation services, without compromising individual privacy,” said Kehinde Adegboyega, the founder and team leader of the Human Rights Journalists Network.
While Uber is hesitant to provide real-time information to the Lagos state government, Bolt and an unidentified ride-hailing business have already complied with the new law.
Techrectory with Agency Report.
